| || 52 Ways to Motivate Your Staff |
Author: Trish Nicholson
Paperback 210 x 148mm 160pp £12.99 1-85252-378-6 2001
A practical guide for managers including 52 ways (one for each week in the year) in which staff can be developed, trained and motivated. The book provides an easy resource that will surprise readers with its wealth of practical tips and advice.
'Clear and practical information in an accessible form' Institute of Personnel Management
'A refreshing contrast to the theoretical approach which is taken by so many authors' Accountancy Age
| || The Art of Encouragement |
How You Can Encourage Yourself And Other People
Author: Mike Pegg
Paperback 210 x 148mm 160pp £12.99 1-85252-208-9 1997
Packed with charts and checklists, this book takes readers step-by-step through a programme to achieve excellence through encouragement. Ideal for leaders, coaches, teachers and anybody who must inspire others to do their best, it is an original and important book, which has been well reviewed:
'As far as I am aware, nobody has attempted before to produce a systematic approach to the art of encouragement. I therefore welcome Mike Pegg's book which I believe could be a real help in enabling us to take practical steps to increase our aspirations and capabilities.' Sir John Harvey-Jones, MBE
PREVIEW OR BUY THE BOOK ON AMAZON
| || Counselling Fundamentals in the Workplace |
A comprehensive counselling methodology
Paperback - A5 - 160pp - £14.99 - ISBN 1-85252-446-4
This is a book written specifically for the manager, supervisor or other professional needing greater understanding and skill in counselling. Specialist training in this area of work is often complex and time consuming, going beyond what is essential for most workplace counselling situations. Bringing over ten years of experience working as both counsellor and as a trainer of counselling in industry, David focuses on the essentials of workplace advice and guidance, basing his book on his highly successful 'Counselling in the Workplace' courses.
| || Measuring Employee Satisfaction |
Authors: Joanne Lawrence, Barry Whittaker and Heidi Lampi
Paperback A5 168pp £14.99 9781852525729 2008
Explains step-by-step a proven method of researching and analysing employee satisfaction within organisations.
Packed with examples of questions and inquiry techniques to establish a true picture of the current position, the book shows how to analyse the data collected, including an explanation of the basic statistical principles involved, with sample grids to illustrate the spread of attitudes within an organisation.
| || The Motivation Toolkit |
Author: Stuart Emmett
Paperback B6 108pp £5.99 ISBN 9781852526597 2010
A concise guide to motivating your staff. Designed for quick and ready use by the busy professional.
| || Motivational Management Made Easy |
Author: Charles Trevor-Roper
Paperback A5 218pp £14.99 ISBN 9781852525484 2008
The hotel and leisure industries are notorious for employing people at close to minimum wage -- where employee loyalty and motivation become extremely challenging issues. This new guide shows managers how to overcome the special challenges of this sector, and apply the principles of business coaching to get the most out of their employees, for their own benefit and the benefit of the business. In a practical step-by-step programme, the author shows how to achieve the crucial objective of excellent customer service while also creating employee satisfaction and high team performance.
| || The People Development Toolkit |
Author: Stuart Emmett
Paperback B6 104pp £5.99 ISBN 9781852526603 2010
A concise guide to developing your staff and employees, to help them to meet their full potential within the organisation. Designed for quick and ready use by the busy professional.
| || Resolving Conflicts at Work |
A Guide to Negotiation and Joint Problem-solving in the Workplace
Author: Steve Hodder
Paperback A5 197pp £14.99 9781852526801 2012
An important new guide to dispute resolution written by former ACAS advisor and now independent consultant, Steve Hodder. Foreword by John Taylor, chief executive of ACAS .
| || Supervisory Management |
Author: Sidney Callis
Paperback A5 180pp £14.99 1-85252-420-0 2003
This important new book looks at the whole range of skills needed for effective supervision of staff and processes, and presents a logical, effective and highly practical way to develop these skills.
The book will be useful for already established managers and supervisors and anyone newly promoted to supervisory level. It covers a range of topics including major areas such as leadership and supervision, team organisation, planning and control, problem solving, communications, time management, delegation and managing change.
The text is richly supported throughout with exercises, useful charts and very descriptive diagrams.